Terms and Conditions
Introduction
Welcome to Urban Dog ("Company," "we," "our," "us")! These Terms and Conditions ("Terms," "Terms and Conditions") govern your use of our website, accessible at urban-dog.com (collectively or individually "Service"), operated by Urban Dog. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our website. Your agreement with us includes these Terms and our Privacy Policy ("Agreement"). You acknowledge that you have read, understood, and agreed to be bound by the Agreement. If you do not agree with (or cannot comply with) the Agreement, you may not use the Service, but please let us know by emailing contact@urban-dog.com so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.
Communication
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications by following the unsubscribe link or by emailing us at contact@urban-dog.com.
Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to provide certain information relevant to your Purchase, including, without limitation, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any card(s) or other payment methods in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete. We may employ third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to: product or service availability, errors in the description or price of the product or service, errors in your order, or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Contests, Sweepstakes, and Promotions
Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
Refunds
We issue refunds for purchases within 30 days of the original purchase date.
Content
Content found on or through this Service is the property of Urban Dog or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
Prohibited Uses
You may use the Service only for lawful purposes and in accordance with the Terms. You agree not to use the Service:
0.1. In any way that violates any applicable national or international law or regulation.
0.2. To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
0.3. To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms.
0.4. To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
0.5. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm or offend the Company or users of the Service or expose them to liability.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
No Use by Minors
The Service is intended only for access and use by individuals at least 18 years old. By accessing or using the Service, you warrant and represent that you are at least 18 years of age.
Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Urban Dog and its licensors.
Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to contact@urban-dog.com, with the subject line: "Copyright Infringement," and include in your claim a detailed description of the alleged Infringement.
Error Reporting and Feedback
You may provide us either directly at contact@urban-dog.com or via third-party sites and tools with information and feedback regarding errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Urban Dog. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
Please send your feedback, comments, and requests for technical support by email: contact@urban-dog.com