Shipping Policy

Please read our shipping and delivery terms carefully before purchasing our products. This policy applies to all orders you place with us.

WHAT SHIPPING AND DELIVERY OPTIONS DO I HAVE?
We offer various shipping options. In some cases, a third-party provider may manage our warehouse and arrange the shipment of your products.

DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide. Free shipping also applies to international orders over ﾣ45.

Please note that some international shipments may be subject to different rules and restrictions. Additional taxes and fees may apply, which are beyond our control. In such cases, you are responsible for complying with the laws in your country of residence and covering any additional fees or taxes.

WHAT IF MY ORDER IS DELAYED?
If the delivery is delayed for any reason, we will notify you as soon as possible and provide you with a new estimated delivery date.

For consumers in the EU and the UK: This does not affect your statutory rights. For more details, please refer to our Terms and Conditions.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have further questions or comments, please contact us at: contact@urban-dog.com